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Frequently Asked Questions

Q: Won’t your mobile service cost a lot more than service at a chain store?


A: Not necessarily! Our mobile service means we don’t have the               overhead of traditional brick and mortar stores, keeping our prices competitive. Why hassle with the drive and waiting around for service? We save you time -- and money -- by coming to you. And, you get personalized service not sold in chain stores.

Q:  What else do you do besides hitches?

A:  Lots!  All towing related electrical components including brake controllers, as well as running boards, truck bed covers, small trailer repairs, roof rails and Jeep sunroofs.  Basically if it's an automotive accessory and can be realistically installed in your driveway, we're happy to do it! We're also happy to provide any needed accessories such as bike racks and cargo carriers.


Q: Do you need access to electricity or a garage to provide my                  mobile service? 


A: No. Our power tools are charged and ready to go, and we often work in driveways or parking lots. A covered space isn't needed as long as weather permits.



Q: Can you work in the rain or other bad weather conditions? 

A: If bad weather presents a safety issue or installation issue, we can      discuss an alternate site, or reschedule.  Also, cold weather can increase the risk of damage to plastic so some jobs can not be completed in the open if it's under 50 degrees.

Q: Can you uninstall a hitch from my vehicle and install it on a                   different vehicle? 

A:  Sometimes.  We'll need to know the year, make, and model of both vehicles to determine compatibility. 

Q: How soon can I get a hitch installed? 

A: Because each hitch is specific to your vehicle year, make, and model, we don't order parts until you place an order. Once we receive the parts, we schedule your installation. We're typically booked out one to two weeks. However, please let us know if you have an urgent need and we'll do our best to accommodate your request. 

Q:  Are you available for installations on the evenings or weekends?

A:  Sort of.  Because we're able to meet the customer wherever they need us, we don't like to ask our installers to work outside of traditional business hours.  However, if you're willing to cover their overtime pay it can usually be arranged!

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